Protect Your Critical Communications & Technology Systems

Your communications, security, and technology systems are essential to your daily operations. Whether you rely on two-way radios, dispatch equipment, security cameras, access control, IT infrastructure, or public safety communications, keeping your systems operating at peak performance is critical.

Novacom Communications offers comprehensive maintenance contracts designed to maximize system reliability, reduce unexpected downtime, and extend the life of your equipment. Since 1983, organizations throughout Southern Illinois have trusted our experienced technicians to keep their mission-critical systems operating safely and efficiently.

Every maintenance agreement is tailored to your organization's equipment, operational requirements, and budget, providing dependable support long after installation.

Prevent Problems Before They Affect Operations

Unexpected equipment failures can interrupt communications, delay emergency response, and increase repair costs. Our preventative maintenance programs are designed to identify potential issues before they become major problems.

Regular maintenance helps:

• Improve overall system reliability
• Reduce unexpected equipment failures
• Extend equipment life
• Maintain peak system performance
• Minimize costly emergency repairs
• Improve safety and operational readiness

With scheduled inspections and preventative servicing, your technology investment continues performing when you need it most.

Maintenance Services Include

Depending on your maintenance agreement, services may include:

Two-Way Radio Systems

• Portable and mobile radio inspections
• Base station and repeater maintenance
• Antenna and feedline inspections
• Radio programming updates
• Battery testing and replacement recommendations
• Coverage and performance verification

Security Systems

• Security camera inspections
• Video recorder health checks
• Access control system testing
• Software and firmware updates
• Camera cleaning and adjustment
• System performance verification

Network & IT Infrastructure

• Network equipment inspections
• Server and hardware health checks
• System updates
• Backup verification
• Performance monitoring
• Preventative maintenance scheduling

Vehicle Equipment

• Mobile radio inspections
• Emergency lighting checks
• Siren testing
• In-vehicle equipment servicing
• Wiring and mounting inspections

Priority Service When You Need It

Maintenance contract customers receive priority scheduling for service requests, helping reduce downtime when equipment issues occur.

Our experienced technicians are familiar with your installed systems, allowing us to diagnose problems quickly and provide efficient repairs that keep your organization operating.

Because every customer has different operational requirements, we can customize maintenance agreements for single locations, multiple facilities, or large fleets of communications equipment.

24-Hour Support for Critical Infrastructure

Communications systems don't stop operating after business hours—and neither do we.

Every maintenance contract is backed by Novacom's responsive support team, providing assistance whenever critical communications or technology systems require attention. Whether it's a radio system issue, security equipment failure, or network-related problem, our technicians are ready to respond.

Industries We Support

Novacom Communications provides maintenance services for a wide range of organizations, including:

• Public Safety Agencies
• Law Enforcement
• Fire Departments
• EMS Organizations
• School Districts
• Municipal Governments
• Healthcare Facilities
• Utilities
• Transportation
• Commercial Businesses
• Manufacturing Facilities
• Industrial Operations

Why Choose Novacom Communications?

For more than 40 years, Novacom Communications has helped organizations across Southern Illinois maintain reliable communications and technology systems.

Our maintenance agreements provide:

• Experienced factory-trained technicians
• Customized maintenance plans
• Preventative maintenance scheduling
• Priority service response
• Expert troubleshooting and repairs
• Ongoing technical support
• Long-term equipment reliability

Our goal is simple: keep your communications, security, and technology systems operating reliably so your team can focus on serving your community and your customers.

Schedule a Maintenance Consultation

Whether you operate a single communications system or manage multiple facilities across your organization, Novacom Communications can develop a maintenance program that protects your investment and minimizes downtime.

Contact our team today to discuss a customized maintenance contract designed specifically for your organization.