Novacom Communications utilizes SMS messaging for internal operational alerts related to emergency service tickets.

 

These messages are sent only to employees who are assigned to an on-call rotation as part of their job responsibilities.

 

By participating in the on-call rotation, employees consent to receive SMS notifications for critical support incidents outside of normal business hours.

 

Message frequency is event-driven and limited to emergency situations.

 

For questions regarding SMS notifications or to update contact information, employees should contact management.